{"id":2142,"date":"2025-06-20T09:40:08","date_gmt":"2025-06-20T07:40:08","guid":{"rendered":"https:\/\/alcoco.beyzer.com\/privacy-statement\/"},"modified":"2025-07-18T10:28:26","modified_gmt":"2025-07-18T08:28:26","slug":"privacy-statement","status":"publish","type":"page","link":"https:\/\/alcoco.nl\/en\/privacy-statement","title":{"rendered":"Privacy statement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2142\" class=\"elementor elementor-2142 elementor-590\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-418e148 e-flex e-con-boxed e-con e-parent\" data-id=\"418e148\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0bdcf3 elementor-widget elementor-widget-heading\" data-id=\"b0bdcf3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Alcoco: Amsterdam Real Estate Agency<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfd49c7 elementor-widget elementor-widget-heading\" data-id=\"cfd49c7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy statement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3e25b3 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e3e25b3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your personal data may be included in Alcoco\u2019s records. We are aware that the processing of your personal information may have implications for you. Your privacy matters to us. You can trust that we handle your data with care and in full compliance with applicable privacy laws. In this privacy statement, we explain how Alcoco processes your data.<\/p><p><b>Data processing<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">We collect and process both anonymous data and personal data.<\/span><\/p><p><span style=\"font-weight: 400;\">Anonymous data refers to information that cannot be traced back to your identity, such as your IP address and browser settings. These are collected, for example, through cookies. Alcoco uses functional, analytical, and possibly tracking cookies to improve the website, analyze usage, and offer personalized content or advertisements.<\/span><\/p><p><span style=\"font-weight: 400;\">Personal data refers to any information that can directly or indirectly identify you. Alcoco processes personal data as part of its services as a real estate agency, for example, when you contact us, schedule a viewing, list a property, or use our services (such as renting, buying, selling or property advice).<\/span><\/p><p><span style=\"font-weight: 400;\">This may include:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">General information (such as name, address, date of birth)<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact information (such as email address and phone number)<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Property details<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Financial information (e.g. when relevant to a rental or purchase process)<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Communication history<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">This data is provided by you or obtained through third parties as part of our services (such as notaries, fellow real estate agents, appraisers, or platforms like Funda and Pararius).<\/span><\/p><p><span style=\"font-weight: 400;\">We do not process special categories of personal data.<\/span><\/p><p><b>Purposes of Data Processing<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">Alcoco only processes your personal data when there is a legal basis to do so. We use your data for the following purposes:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Creating and managing client files<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Communicating about our services<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mediation in the purchase, sale, rental or letting of property<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fulfilling legal obligations, such as identity verification<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Providing data to directly involved parties (such as notaries, housing platforms, tenants\/landlords)<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">If we wish to use your data for other purposes, we will inform you beforehand.<\/span><\/p><p><b>Sharing Data with Third Parties<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">We only share your personal data with third parties when necessary for our services or when legally required.<\/span><\/p><p><span style=\"font-weight: 400;\">Examples of such third parties:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Notaries<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Property listing platforms<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ICT and CRM service providers<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">External contractors (e.g. for photography or energy labels)<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Government bodies (if legally obligated)<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">With all parties who process personal data on behalf of Alcoco, we have data processing agreements in place. This ensures the security and confidentiality of your data.<\/span><\/p><p><span style=\"font-weight: 400;\">We do not transfer your data outside the European Economic Area unless this is necessary and appropriate safeguards are in place.<\/span><\/p><p><b>Data Security<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">We take appropriate organisational and technical measures to protect your data against loss, unauthorized access, or unlawful processing.<\/span><\/p><p><span style=\"font-weight: 400;\">Within Alcoco, personal data is only accessible to employees who need it for their work. They are bound by confidentiality agreements. Our systems are secured with up-to-date protective measures and are regularly monitored.<\/span><\/p><p><b>Retention Period<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">We do not keep your data longer than necessary for the purpose for which it was collected, unless a legal retention period applies.<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Client records are typically kept for 7 years (in accordance with fiscal retention obligations)<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact details and communication are stored as long as needed to complete your request or assignment<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">After the retention period, your data will be deleted or anonymized.<\/span><\/p><p>\u00a0<\/p><p><b>Your Rights<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">As a data subject, you have several rights regarding your personal data:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right of access: You may request an overview of the data we process about you<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right to rectification: You may have incorrect data corrected<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right to erasure: You may request deletion of your data in certain cases<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right to restriction: You may request a temporary stop to processing<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right to object: You may object to specific processing activities<\/span><span style=\"font-weight: 400;\"><br \/><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right to data portability: You may request your data in a readable format<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">To exercise any of these rights, please contact us using the information below. Include a copy of your ID (you may black out your BSN and photo for privacy).<\/span><\/p><p><span style=\"font-weight: 400;\">We will respond to your request within one month.<\/span><\/p><p><b>Data Breaches<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">Despite our care, a data breach may occur. In the event of a breach, we take immediate action and, if legally required, report it to the Dutch Data Protection Authority and\/or affected individuals.<\/span><\/p><p><span style=\"font-weight: 400;\">Do you suspect a data breach? Please notify us as soon as possible at <\/span><a href=\"mailto:info@alcoco.nl\"><span style=\"font-weight: 400;\">info@alcoco.nl<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><b>Changes to This Privacy Statement<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">Alcoco reserves the right to update this privacy statement. Any changes will be published on<\/span><a href=\"http:\/\/www.alcoco.nl\"> <span style=\"font-weight: 400;\">www.alcoco.nl<\/span><\/a><span style=\"font-weight: 400;\">. We recommend checking this statement regularly.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Alcoco: Amsterdam Real Estate Agency Privacy statement Your personal data may be included in Alcoco\u2019s records. We are aware that the processing of your personal information may have implications for you. Your privacy matters to us. You can trust that we handle your data with care and in full compliance with applicable privacy laws. In [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2142","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/alcoco.nl\/en\/wp-json\/wp\/v2\/pages\/2142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alcoco.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alcoco.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alcoco.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alcoco.nl\/en\/wp-json\/wp\/v2\/comments?post=2142"}],"version-history":[{"count":3,"href":"https:\/\/alcoco.nl\/en\/wp-json\/wp\/v2\/pages\/2142\/revisions"}],"predecessor-version":[{"id":2658,"href":"https:\/\/alcoco.nl\/en\/wp-json\/wp\/v2\/pages\/2142\/revisions\/2658"}],"wp:attachment":[{"href":"https:\/\/alcoco.nl\/en\/wp-json\/wp\/v2\/media?parent=2142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}